Paris City Vision, Paris

The only reason they get 1 star is a nice comfy bus! Had a stressful experience instead of enjoying the city on board. Got a night bus tour+river cruise. First off, the office where we check in for a tour never mentioned that drinks are not allowed. So before we boarded the bus we had to dump our Starbucks drinks that we just had gotten. The bus takes you to the cruise and then you come back to the bus for a night tour. This is the most retarded part. Since the seats are not assigned all the people try to come back running to get those 4 seats in the front on a top floor. The line up like animals in the boat to run as soon as the door opens and then try to fight their way through by the bus. Never experienced this before. Unpleasant memories. Will avoid the chaotic organization in future at all costs.

We booked a guided tour of the Louvre. The day of the tour, the Louvre ended up being closed due to a worker’s strike. I am a woman of the people. I am completely cool with this and this is no fault of the tour agency. However, how they handle this development was poor. I had to travel across town to find out my tour was cancelled. They don’t have an email system?? Then, they cannot refund you there. You have to call customer service that does not answer the phones. I sent an email that I’m still holding on to hope they will answer at some point. How hard is it to just automatically refund tours that you have to cancel??? Or to offer a refund at your actual site? It’s shady, at best.