Hop In Sightseeing Reviews
Over the years of sightseeing we have enjoyed we have discovered that the hop on hop off buses are always an integral part of our journeys. We always get to see sites we would not have discovered or.... more »
My first exposure -- buying the ticket at the agency -- was not a good one ... the woman was distinctively unfriendly, and I feared it was a harbinger ... it was booked through my hotel, which was a..... more »
Short version: THIEVES! Avoid. Avoid. Avoid at ALL costs! I paid them €204 for a day trip, and they failed to pick us up at the correct location, and refused to refund the money for a trip I didnt take! They are the rudest travel agency I've ever seen. They literally call you names and shamelessly insult you and have no respect to their customers. I was told "you're insane" when I asked to speak to a manager, a manager who kept hiding and refused to speak to me. One of their staff told us "I have work now and have no time for you" and later stormed into a room smashing the door behind her! When we asked them to take the bus we paid for (€12) from a different location, that individual told me "My salary is €700, do you expect me to pay for your transportation" -which doesnt make any sense! The bus was right in front of us, ad we had already paid for it! She later used her salary as an excuse for stealing the money saying "you may not care about the money, but when you get paid €700 and your rent is €200, you will care about it".
We took two tours booked through Hopin via there office near Hadrian's Arch. The girl at the counter was very friendly amd knowledgable. Good prices for what you get and easy to find for pickup. Definitely recommend again
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