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Eurotunnel Le Shuttle, Folkestone

3.2
Landmark · Tourist Spot
After 20 years of taking our customers across the channel we sure do know Europe inside and out.

So whether you’re a fan of French culture and cuisine, planning a visit to your holiday home or heading away on business, we’ll inspire you with some great ideas to make your trip truly memorable.

Here we’ll be sharing our top tips for the perfect road trip, interesting tales from our history, catching up with our staff who work behind the scenes, and of course exclusive offers and discounts.

We’re always interested to hear from you and all about your travels so please come say hello and share your experiences with us.

You can get in touch with our customer service team by email:

customer.relations@eurotunnel.com

Need to get in touch with our Sale Support team? Send an email to:

sales.support@eurotunnel.com

House rules

We created this page to have open discussion about our product and services; therefore we are open to feedback and value your opinions both positive and negative.

We want the Eurotunnel Le Shuttle Facebook page to be open, welcoming and friendly so we do ask that you treat people with respect and consideration.

We don’t really want to remove any content so please keep within the spirit of our page.

If your contributions are in breach of our house rules or Facebook’s Terms of Use then your comments may be removed, your Facebook account reported or your account banned from the Eurotunnel Le Shuttle Facebook page.

Full house rules can be found here: http://www.eurotunnel.com/uk/site-information/social-media-house-rules/
Arrange your visit to Eurotunnel Le Shuttle and discover more family-friendly attractions in Folkestone using our Folkestone online vacation planner.
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Eurotunnel Le Shuttle reviews

Rate this attraction
TripAdvisor traveler rating
TripAdvisor traveler rating 4.0
2,340 reviews
Google
4.1
TripAdvisor
  • Disgraceful change of policy to the carriage of animals! From 20 down to 5! You are condemning street cats and dogs across Europe to death! Shame on you -‘s your thoughtless selfish policy...  more »
  • Le Shuttle should not rip passengers off by charging penalizing fares that were booked months in advance but had to be changed at short notice due to Cocid-19!!! I was charged an additional £125.00.....  more »
Google
  • Very efficient. You start your holiday on arrival. The team that are around at the first point of contact were very helpful and made you feel valued. It was good too that they gave us a choice of times we could travel. That reduced our waiting by half. Fantastic when you just want to get on. The terminal had everything you would care for and need including a very big duty free area. Complete change from a ferry terminal and has changed our travel plans to Europe I think for ever.
  • Le Shuttle is a fantastic service that is quick and efficient. The staff always do their best to get you on the first Shuttle they can, we use this service regularly and although their can be delays the communications is always good. At the end of the day it is a very affordable and quick way to cross the channel! Highly recommend it.

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