The Duke's Head Reviews
Great selection of interesting ales and ciders. Good food, absolutely fantastic if you plump for the classic burger - out of this world good more »
Cannot recommend this relaxed pub enough. Affordable delicious food (guinea fowl is a recurring theme) and a fantastic beer list. All local/British beer. more »
Fabulous hidden gem. Great burger, great beer, great service and some jangly Dream Pop tunes playing. What's not to love?
I used to visit this pub regularly as I love the changing monthly food and the beer was good. On this basis, I probably would have given it 5 stars. However, on one visit when I ordered alcohol and presented perfectly valid ID (a UK driving licence), the member of staff said "it doesn't look legit mate" and asked where I got it from. I am in my mid-twenties now so have had to show ID at a lot of different places and this has never happened anywhere else. Afterwards, I emailed the pub to let them know what had happened and suggested that they make staff aware of what valid ID looks like - if I had received an apology and assurance that this would be done, I would have been happy. However, I never received a reply...perhaps the jobsworth who served me at the time saw the email and deleted it in an attempt to protect his job. This was some time ago now and hopefully this wouldn't happen to anyone else, however it is very poor for a business to ignore a customer complaint following bad service and the fact that this happened is worse than the service itself.
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